Higher Colleges of Technology | United Arab Emirates
Prof. Dr. Mukhles Al-Ababneh is an academic and researcher in the field of hospitality and tourism management, with a strong focus on enhancing organizational performance and service excellence. His scholarly expertise spans human resources management, total quality management, service quality and recovery, leadership, creativity and innovation, sustainability, entrepreneurship, and work environment studies. His teaching and research emphasize strategic, quality, service, and marketing management within hospitality and tourism, as well as research methods that support evidence-based decision-making in the sector. His work contributes to advancing sustainable practices, effective leadership, and high-quality service delivery in hospitality and tourism organizations.
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